Privacy Policy for Gravis Healthcare

At Gravis Healthcare, your trust is our most valued ingredient. We are committed to safeguarding the personal information you share with us. This Privacy Policy outlines what information we collect, how we use it, and the rights you have regarding your data.

By using the Gravis Healthcare website (www.gravishealthcare.com), you signify your acceptance of this Privacy Policy.

Collection of Personal Information

We collect information to provide you with a seamless shopping experience and personalized self-care routines. You may provide us with information when you:

Create an Account: Registering your profile on our website.

Make a Purchase: Providing shipping addresses, phone numbers, and payment details to process orders.

Interact with Support: Contacting our customer service team for product inquiries or hair/skin consultations.

Subscribe: Signing up for our newsletters, loyalty programs, or stock alerts.

Social Engagement: Interacting with us via social media platforms or leaving product reviews.

Surveys & Contests: Participating in consumer feedback surveys or brand promotions.

How We Use Your Data

Gravis Healthcare uses your information for the following essential purposes:

Order Fulfillment: Processing payments, managing returns, and sharing your contact details with trusted courier partners to ensure your products reach your doorstep.

Authentication: Verifying your identity to prevent fraudulent transactions.

Personalization: Suggesting products based on your past purchases or skin/hair type.

Communication: Sending updates regarding your order status or responding to your requests.

Marketing & Communication

Newsletters: If you opt-in, we will send you updates on new launches and haircare/skincare tips. You may unsubscribe at any time via the link at the bottom of our emails or by contacting us at gravishealthcare.official@gmail.com

SMS Marketing: By providing your mobile number, you consent to receive service-related text messages. This is not a condition of purchase, and you can opt-out at any time.

Cookies and Analytical Data

To improve our website’s performance, we automatically collect certain technical data through tools like Google Analytics, including:

Device Information: IP address, browser type, and operating system.

Usage Patterns: Which pages you visit, how long you stay, and the search terms you use to find our products.

Cookies: Small files stored on your device that help us remember your preferences and cart items. You can disable cookies in your browser settings, though it may limit website functionality.

Third-Party Links

Our website may contain links to partner brands or informative blogs. Please note that Gravis Healthcare does not control the privacy practices of external sites. We encourage you to read the privacy policies of any third-party website you visit via our links.

Your Rights and Data Control

You remain in control of your data. You have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to update or fix any inaccurate or incomplete information.

Deletion: Request that we remove your personal data from our systems (subject to legal record-keeping requirements).

Policy Updates

Gravis Healthcare reserves the right to modify this Privacy Policy as our services evolve. Any changes will be posted on this page with an updated "Effective Date." Continued use of the website constitutes your agreement to the revised policy.

Contact Us

If you have questions regarding this policy or wish to exercise your data rights, please reach out to our team:

Email: gravishealthcare.official@gmail.com

Phone/WhatsApp: 0316-8481453